Collect expresswayvcs diagnostic log for expressway mra cisco. The page also lists all the vcs control peers, and you can download saml metadata for each. Reads sip debugs from cisco unified border element debug ccsip messages reads trace logs from cisco vcs and expressway. Change your voice in cisco webex meeting audio4fun support. The vulnerability is due to excessive sip traffic sent to the device. A vulnerability in the webbased management interface of cisco expressway series and cisco telepresence video communication server vcs could allow an unauthenticated, remote attacker to conduct a crosssite scripting xss attack against a user of the webbased management interface of an affected system. An attacker could exploit this vulnerability by sending a malicious sip message to. Tools tms server maintenance and click download log files to grab a zipped archive of all logs. View and download cisco telepresence administrators manual online. After three files, the least recent file is removed and another file is created. Collaboration edge mobile and remote access endpoint setup collaboration 11. It is intended for use by the cisco vcs system administrator or other support engineer. It fails the user credentials if i use the ip address 10. It is designed to help troubleshoot and check the overall health of your cisco supported software.
The vcs is a very impressive solution that is able to fulfill the role of a h. Cisco expressway series and telepresence vcs denial of. Cisco vcs troubleshooting procedures page 3 of 9 introduction this document provides guidelines for the collection of logs and other diagnostic information to assist in the resolution of issues with the cisco telepresence video communication server cisco vcs. Filter your entries based on the user id which you tried to use to register the device. Integrated systems documentation 1 licensing information 45 release notes 47 data sheets and literature. To reset your password, enter the site code, user name and email address associated with your account. A vulnerability in the findme feature of cisco expressway series and cisco telepresence video communication server vcs could allow an unauthenticated, remote attacker to conduct a crosssite request forgery csrf attack and perform arbitrary actions on an affected system. Device registration and vcs clustering introduction and background introduction when running a vcs cluster, some consideration needs to be given to the endpoint configuration parameters for client registration since providing a faulttolerant solution for client registration and reregistration should be a critical element of any production vcs design. Cisco expressway series and cisco telepresence video. Check the take tcpdump while logging option on the web interface to also include pcap for extended feature set of the tool.
A vulnerability in the session initiation protocol sip on the cisco telepresence video communication server vcs could allow an unauthenticated, remote attacker to cause a denial of service dos condition on the targeted appliance. Collaboration edge mobile and remote access endpoint setup. Posted in rciscouc by uhapless1 5 points and 0 comments. Reads ccmsdi or sdl trace files from cisco unified communications manager. Use ssh to log in to the cisco telepresence vcs as administrator and issue the command xconfig root set passwd. The cisco video communication server vcs is a call processing engineer that was added to the cisco collaboration and unified communications portfolio as part of the tandberg acquisition. Recall there is a single ova that does both expresswayec and vcsec that you need to deploy its just a matter of how you configure and license request via put as mentioned above it as to what it is called. Most popular no recent downloads for this product select a product. Cisco software is not sold, but is licensed to the registered end user.
A vulnerability in the session initiation protocol sip message handling process of cisco telepresence video communication server vcs could allow an authenticated, remote attacker to cause a denial of service dos condition. If one vcs is shut down, then all jabber logins work without issue. About the cisco telepresence video communication server vcs the cisco telepresence video communication server vcs enhances the video experience and provides seamless communication between sip and h. The vulnerability is due to insufficient validation of usersupplied input by the web. Describes the configuration and maintenance of cisco vcs x8. Provides guidelines for the collection of logs and other diagnostic information to assist in the resolution of issues with the cisco vcs.
The vulnerability is due to insufficient csrf protections for the webbased management interface of the affected system. You can use the halogin command to save the authentication information so that you do not have to enter your credentials every time you run a vcs command. The cisco cli analyzer formerly asa cli analyzer is a smart ssh client with internal tac tools and knowledge integrated. Cisco expressway on virtual machine installation guide. Change your voice in cisco webex meeting audio4fun. This document shows the steps required to take diagnostic logs from a vcs server and upload them to a tac case. The vulnerability is due to incorrect processing of specific incoming sip messages. Configuration and administration of im and presence service on cisco unified communications manager, at cisco unified communications manager configuration guides. To open or view cases, you need a service contract. Registered users can view up to 200 bugs per month without a service contract. Webex meeting is a provider of web conferencing, online meeting, video conferencing and webinar applications. Select start new log then click stop logging then download log. It provides an overview of all the sip calls present in the logs as well as all the rtp streams when a packet capture is present in the ar.
Alternatively, administrators can view the software version field by navigating to the system. Lync 20 desktop version skype for business 2015 desktop version skype for business 2016 desktop version skype for business mobile versions are not interoperable with cisco vcs. An rma can be processed if the temperature on the vcs is too high. Select stop logging after the problem is reproduced. If you update your account with your webexspark email address, you can link your accounts in the future which enables you to access secure cisco, webex, and spark resources using your webexspark login. Hardware troubleshoot guide for vcsexpressway cisco. Upload the full diagnostic archive collected under maintenance diagnostics diagnostic logging. Collect support bundle on cisco identity services engine. Device registration and vcs clustering netcraftsmen. This simple and scalable solution works with unified communications and voiceoverip solutions to provide an optimal user experience, regardless of. This tutorial will guide you on how change your voice in cisco webex meeting with the help of voice changer software diamond 8 vcsd8.
Actually, i am understating the capabilities a bit. After the problem is reproduced, you can download the logs from the primary expresswaycore and expresswayedge servers. Level info detail networklimits processing command. Cisco telepresence video communication server denial of. Get a smart account for your organization or initiate it for someone else.
When facing b2b call failure it is important to take the logs from the server which will be involved in the call flow. Configuring a siptls trunk between vcs and cucm wednesday, 07 december 2016 this post details how to configure a siptls trunk between cisco video communications server vcs or cisco expresswaycore and cisco unified communications server cucm. Also, in expc maintenancetools you should be able to test the incoming string from the cucm trunk to see how it is handled in the transformsearch rules by using the checking the effect of a pattern or locating. The following skype for business clients are interoperable with cisco vcs in the gateway vcs deployment, when they are in a lync 20 server environment. Collect support bundle on cisco identity services engine cisco. Use rtmt realtime monitoring tool to download the cisco callmanager service traces from all nodes in the cluster. Collect support bundle red or download specific log file debug logs orange for debug logs, full list of all available log files will be displayed. Cisco telepresence administrators manual pdf download. Cisco telepresence video communication server vcs some links below may open a new browser window to display the document you selected. Nov 04, 2014 vcs release 7 reports fan failures if two or more fans have failed. Transform for vcsc and dialing by ip cisco community. Traces should be set to detailed which is the default setting from cucm 9. Dear experts, i have a vcs starter pack express and i have some security troubles there therefore i want to read out the log files under status logs network log or event log problem is, that i have about 288 pages. One fan failure could actually be three failed fans as well.
Cisco telepresence video communication server expressway. Apr 08, 2020 cisco expressway ip port usage configuration guide, on the cisco expressway series configuration guides page. If you want to use external laptop to make this change, you need to be. Use ssh to log in to the cisco telepresence vcs as root, issue the command passwd, and enter the new password when prompted. Intermittently, jabber is unable to login via mra when there are multiple, nonclustered vcs set up.
Cisco vcs message in event log hello, i am managing alot of vcss version x8. All versions of cisco expressway series software and cisco telepresence vcs software prior to version x8. All of the devices used in this document started with a cleared default configuration. The terms and conditions provided govern your use of that software. Collaboration edge mobile and remote access endpoint. A technician is trying to pair a touch 8 with a cisco telepresence sx20 endpoint, but the codec is not automatically listed in the touch panel. Cisco vcs root password resetrecovery unified networking. Select stop logging after the problem is reproduced as shown in the image. Oct 14, 2019 in general, i found to get more response from a customer on an initial email if you start off asking for all the deployment configurations such as call flow, xstat xconfig or log files of endpoints along with same from infrastructure tms, vcs, ip addresses, software versions, device models etc. The information in this document was created from the devices in a specific lab environment.
Logging on to vcs vcs prompts user name and password information when nonroot users run haxxx commands. If you do download results as text you only get the text for t. Cisco telepresence video communication server administrator. Troubleshooting procedures for cisco telepresence video. Administrators can log in to the webbased gui of cisco expressway series or cisco telepresence vcs and view the current version in the lower right corner in the version field. The above products will no longer be supported by cisco upon reaching the endofsupport date.
This tool helps you analyze sip call in the diagnostic logs from expressway and. An attacker could exploit this vulnerability by transmitting large volumes of sip traffic. Cisco telepresence video communication server vcs models in this series. Use the cisco telepresence vcs web user interface, choose administration user settings, and change the root password. Operations troubleshooting download logs and select ise node the one, where debugs were enabled. The following is a list of the features of translatorx. To collect logs or other information when there are network problems or other issue preventing access to the cisco vcsconductor remotely, a serial console may be used.
When the issue is completely recreated click on stop log and then download log. Next log in log in to the webbased gui of cisco expressway series or cisco telepresence vcs and view the current version in the lower right corner in the version field. The fact is that im new in charge, and dont know if the root pwd was changed hope not. To check this, log in to one of the demonstration workstations. View and download cisco telepresence management suite provisioning troubleshooting guide. The vcs has five fans, but only reports the status of three fans at time. Select advanced support log configuration as shown in the image.
A vulnerability in the findme feature of cisco expressway series and cisco telepresence video communication server vcs could allow an unauthenticated, remote attacker to conduct a crosssite request forgery csrf attack and perform arbitrary actions on an affected system the vulnerability is due to insufficient csrf protections for the webbased management interface of the affected system. The cisco telepresence vcs extends facetoface video collaboration across organizations, and to remote workers and mobile users, by supporting anytoany video and telepresence communications. May 08, 2019 this document describes common procedures for the cisco expressway series and cisco telepresence video communication server vcs using video links. Expressway sip call analyzer expressway sip call analyzer tool description this tool helps you analyze sip call in the diagnostic logs from expressway and vcs. Cisco telepresence video communication server vcs x8. The expc log files should show some clues as to what is happening if you activate the maintenancediagnosticsdiagnostic logging. They will be removed from the cisco support site two years after the endofsupport date. Bug information is viewable for customers and partners who have a service contract. Cisco telepresence video communication servervcs cisco expressway x8. Id like to get access to the log files written at mntharddisk log on my vcs.
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